Consumer Service – Red Phoenix: Antwoordnummer 3526, 3720WB Bilthoven, The Netherlands.

Our website receives general visitor data, including the IP address of your computer, the time of retrieval, and data that your browser sends. This data is partially used for analyses of visitor and click behavior on the website. Red Phoenix uses this information to improve Red Phoenix’s objectives. We are committed to maintaining your trust and we can assure you we are not in the business of selling or trading any information or email lists for any purpose.

Red Phoenix does not store your personal data for longer than is strictly necessary to achieve the goals for which your data is collected. We will not store your data for more than two years. If you don’t want to be part of this, you may always request for your details to be deleted. Just drop us an email here and we’ll do the rest.

We take the fitting precautions to secure and encrypt data we receive. We provide a secure encrypted network connection to our website and monitor actively for security threats. We will defend what is yours, even if it is just a small piece of information.

Red Phoenix uses Google Analytics to keep track of the behavior of the visitors of our website. The information thus obtained, including a part of the visitors IP address, is transferred to and stored by Google on servers. This information is only processed in a way that does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. Read Google’s privacy policy for more information;

Social plug-ins (“plug-ins”) of social networks are used on our websites. The social network providers store the data collected about you as user profiles and use these for the purposes of advertising, market research and/or demand-oriented design of its website. For more information on the purpose and scope of data collection and its processing by the plug-in provider, please refer to the data protection declarations of these providers as notified below. They will also provide you with further information about your rights in this regard and setting options to protect your privacy. Facebook Inc., 1601 S California Ave, Palo Alto, California 94304, USA;

Our website offers tiny bits of extra data, a.k.a. ‘cookies’. With these ‘cookies’ the website asks your browser to remember some ‘data’. If you allow your browser (settings) for ‘cookies’, then your browser will send those (same) ‘data cookies’ back, each time it visits the website. This happens as long as the cookies do not go past the expiry date. Some cookies disappear if the browser is closed, others stay fresh longer.

When your browser visits the website (again) it sends cookies (back), the website looks at those distinct cookies and is reminded about the good times and data they share. This way the website is reminded that your browser is unique. With this uniqueness in cookies, memories of previous encounters can be stored and used. By analyzing this, we can understand how our website is used and how we can do better. No personal data is stored, acquired or used for this.